Terms and conditions of sale

These terms apply to orders placed on this site with Mendy Candles.

Draft version9 points remain for the owner to settle before the shop opens. The “To be completed” boxes mark what has not been decided yet: nothing is implied in them.

The seller

Brand: Mendy Candles

NINEA: REMPLACER

RCCM: REMPLACER

Products and prices

The products are those shown on the site, with their price in CFA francs (F CFA) and their sizes.

The total to pay, delivery included, is shown before the order is confirmed.

Ordering

You order without creating an account, by filling in the order form: name, phone, address and delivery zone.

Once the order is recorded, a numbered receipt is shown on screen. Its address lets you find it again and print it.

Payment

Payment is made on delivery, in cash. No online payment is requested.

Delivery

Delivery is offered in the zones listed on the order form. The fee and the delay for the zone you pick are shown before you confirm.

For an address outside those zones, message the shop on Instagram before ordering: online ordering is not offered there.

Returns and refunds

The conditions for returns, exchanges and refunds are not published yet. The “Returns and refunds” page, linked at the bottom of this page, says so.

Personal data

The data requested when you order is used to process and deliver the order. Details are on the “Privacy” page.

Applicable law and disputes

Contact

For any question about an order, message the shop on Instagram (@mendys_candles).